Shipping Policy

Thank you for shopping with us. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

• Orders are processed within 1–3 business days after payment has been confirmed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• During periods of high order volume, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Shipping Destinations

We currently ship to:

• Hungary

• European Union countries

• Selected international destinations

If your country is unavailable during checkout, please contact our customer support for assistance.

Estimated Delivery Times

Estimated delivery times begin after your order has been processed.

Destination	Estimated Delivery Time
Hungary	1–3 business days
European Union	3–7 business days
International	7–15 business days

Please note that delivery times are estimates and may vary due to customs procedures, weather conditions, or carrier delays.

Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, package size, and shipping method.

From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number (where available), allowing you to monitor your shipment.

Customs, Duties & Taxes

For orders shipped outside the European Union, customs duties, import taxes, and other local fees may apply. These charges are the responsibility of the customer and are determined by the destination country's customs authorities.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase. We cannot be responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Delivery Delays

While we strive to meet the estimated delivery times, unforeseen circumstances beyond our control—including severe weather, customs inspections, transportation disruptions, or carrier delays—may affect delivery schedules. We appreciate your patience and understanding.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through the contact page on our website or by email. We are happy to assist you.